- Long wait times at the Community Kitchen & Food Pantry in Harlem (part of the Food Bank for New York City) were reduced from more than an hour to just 18 minutes by improving processes in meal services; and
- At Allegheny General Hospital in Pittsburgh, applying Toyota’s renowned “just in time” supply process to the delivery of pharmacy supplies dramatically cut down on waste and is projected to save the hospital $391,000 per year.
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