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TORRANCE, Calif., February 15, 2012 – Eight Lexus, Toyota, and Scion models captured segment awards in the 2012 J.D. Power and Associates Vehicle Dependability Study, a performance equal to all other vehicle brands combined and more than twice as many as the runner-up nameplate.
The study also found:
- Lexus is the number one nameplate improving by 23 fewer problems/100;
- Toyota is the highest ranked non-premium nameplate and tied for third place overall, improving by 18 fewer problems/100; and
- Scion achieves its highest ever position at fifth place, jumping up 17 positions and improving by 55 fewer problems/100.
“We are extremely pleased that not only did we win awards in eight of the 14 model segments, but that in two segments we finished one-two and made the podium in 12 segments overall”, said Jim Lentz, President and Chief Operating Officer Toyota Motor Sales, U.S.A., Inc.
2012 Vehicle Dependability Study performers by segment
|
Segment
|
Ranking
|
Model
|
Problems/100
|
|
Sub-Compact Car
|
1
|
Toyota Yaris
|
97
|
|
2
|
Scion xD
|
113
|
|
|
Compact Car
|
1
|
Toyota Prius
|
80
|
|
2
|
Toyota Corolla
|
93
|
|
|
Compact Crossover SUV
|
3
|
Toyota RAV4
|
121
|
|
Compact Multi-Purpose Vehicle
|
1
|
Scion xB
|
100
|
|
Compact Sporty Car
|
1
|
Scion tC
|
123
|
|
Entry Premium Car
|
1
|
Lexus ES350
|
81
|
|
Midsize Car
|
3
|
Toyota Camry
|
105
|
|
Midsize Crossover SUV
|
3
|
Toyota Highlander
|
111
|
|
Midsize Van
|
1
|
Toyota Sienna
|
123
|
|
Midsize Premium Crossover SUV
|
1
|
Lexus RX350
|
85
|
|
Large Premium Car*
|
1
|
Lexus LS460
|
72
|
|
Large Car
|
2
|
Toyota Avalon
|
100
|
|
Large Pick Up
|
1
|
Toyota Tundra
|
108
|
|
Lexus Nameplate
|
1
|
|
86
|
|
Toyota Nameplate
|
3 (tie)
|
|
104
|
|
Scion
|
5
|
|
111
|
|
Premium Brands Industry Average
|
129
|
||
|
Non-Premium Brands Industry Average
|
144
|
||
Additional examples of Toyota’s commitment to the highest standards for quality, safety, reliability and retained value include:
- Lexus was the highest ranking nameplate in the industry in the 2011 J.D. Power Initial Quality Study and earned more segment awards than any other premium brand.
- The Lexus IS won the entry premium car segment in the 2011 J.D. Power and Associates Automotive Performance, Execution and Layout (APEAL) Study.
- Toyota and Lexus won 11 awards – more than half the 21 total awards – in IntelliChoice.com’s Best Overall Values of the Year.
- Fifteen Toyota, Lexus and Scion vehicles were named 2012 “Top Safety Picks” by the Insurance Institute for Highway Safety, more than any other automaker. The 2012 models are: Toyota Avalon, Camry, Corolla, Highlander, Prius, Prius v, Sienna, Tundra Crew Cab, Venza, and Yaris; Lexus CT 200h and RX, and Scion tC, xB, and xD.
- The 2012 Camry, Camry Hybrid, Prius, and Scion tC earned five stars for Overall safety from the National Highway Traffic Safety Administration (NHTSA), the highest rating possible.
*The Premium Car segment is not represented in the 2012 VDS due to the small sample size for the segment.
####
Note to Editors: Electronic images of Toyota, Lexus and Scion products are available online via our news media web site http://www.toyotanewsroom.com.
Media Contacts
MEDIA CONTACTS:
Safety and Quality Communications
Brian R. Lyons(310) [email protected]
John Hanson(310 [email protected]
Toyota Product Communications
Greg Thome(310) [email protected]
Sam Butto (310) [email protected]
Moe Durand(310) [email protected]
Lexus Public Relations
Bill Kwong(310) [email protected]
Scion Public Relations
Craig Taguchi (310) [email protected]
Toyota Motor Sales, USA, Inc. Media Line (310) 468-5297
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