Toyota is conducting a safety recall involving certain Toyota and Lexus vehicles

PLANO, Texas (February 6, 2020) – Toyota is conducting a safety recall involving certain 2020 Model Year Avalon Hybrid, 2020 Model Year Camry, 2020 Model Year Camry Hybrid, 2019-2020 RAV4, 2019-2020 RAV4 Hybrid and 2020 Model Year Lexus ES 300h in the United States.  Approximately 44,000 vehicles are involved in this recall.

Some of the subject vehicles may be equipped with an engine block that was manufactured incorrectly.  This issue may cause coolant to leak internally and/or externally during normal engine operation.  This can lead to engine noise, engine smoke, warning lights/malfunction indicator illumination, an audible chime sounding, and/or, in some cases, engine overheating and possible internal mechanical engine damage.

If this occurs in a conventional gasoline vehicle, it is possible the vehicle could stall while driving at higher speeds without prior warning, increasing the risk of a crash. For both hybrid and conventional gasoline vehicles, the mechanical engine damage could cause engine oil to leak, which, in the presence of an ignition source, can lead to an increased risk of fire.

For all involved vehicles, Toyota and Lexus dealers will inspect the engine block casting serial number to determine if it is involved.  In the cases where an involved engine block is identified, dealers will replace the engine including the engine block with a new one at no cost to customers.

Owners of all involved vehicles will be notified by early April.

Information about automotive recalls, including but not limited to the list of involved vehicles, is current as of today’s filing date and is subject to change thereafter.  To see if your vehicle is involved in a safety recall visit Toyota.com/recall or nhtsa.gov/recalls and enter your Vehicle Identification Number (VIN) or license plate information.

For the most up to date information surrounding recalls visit nhtsa.gov/recalls. For any additional questions, customer support is also available by calling the Toyota Customer Experience Center at 1-800-331-4331 or the Lexus Guest Experience Center at 1-800-255-3987.

Tania Saldana
469-292-2418
tania.saldana@toyota.com

Brian Lyons
469-292-3573
brian.lyons@toyota.com

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