PLANO, Texas (August 6, 2019) –Toyota is conducting a safety recall involving certain 2019 RAV4/RAV4 Hybrid vehicles in North America. Approximately 18,000 vehicles are involved in this recall.
The involved vehicles are equipped with a back-up camera system which activates to show the area behind the vehicle when the vehicle is shifted into reverse. In these vehicles, there is a possibility that a damaged connector in the audio display unit is causing the back-up camera system not to activate. If the driver reverses the vehicle without checking his/her surroundings when the vehicle has this condition, there can be an increased risk of a crash.
This condition would lead to a noncompliance with certain safety regulations in the United States and Canada.
For all involved vehicles, if the backup camera system is found to be inoperative as a result of this condition, Toyota dealers will replace the audio display unit with a new one at no cost to customers.
In the U.S., owners of all involved vehicles will be notified by first class mail by early October 2019.
Information about automotive recalls, including but not limited to the list of involved vehicles, is current as of today’s filing date and is subject to change thereafter. To see if your vehicle is involved in a safety recall visit Toyota.com/recall or nhtsa.gov/recalls and enter your Vehicle Identification Number (VIN) or license plate information.
For the most up to date information surrounding recalls visit nhtsa.gov/recalls. For any additional questions, customer support is also available by calling the Toyota Customer Experience Center at 1.800.331.4331 or the Lexus Guest Experience Center at 1.800.255.3987.