Group Vice President, Service Operations and Toyota Financial Savings Bank (TFSB)
Toyota Financial Services
Pete Carey is Toyota Financial Services’ (TFS) group vice president of Service Operations and Toyota Financial Savings Bank (TFSB). In this role, which he has held since 2018, Carey oversees a wide range of customer and dealer service functions including TFS’ three Customer Service Centers and the company’s industrial loan-chartered operation. Carey’s responsibilities are focused on further enhancing TFS’ efficiency while ensuring the company meets the evolving needs of its customers. Carey reports to Mark Templin, TFS president and CEO.
Before his current role, Carey was group vice president of Sales, Marketing, Insurance and Product, responsible for over 800 associates in 30 field offices and 3 region offices. Previously, he was vice president and general manager of the San Francisco Region at Toyota Motor Sales, where he was responsible for sales, service and parts, marketing, customer service, market representation and distribution for dealers in the San Francisco region.
Carey also served as vice president of sales at TFS, where he was responsible for maximizing acquisitions and delivering on sales objectives for TFS while working with key stakeholders including Toyota and Lexus dealers and division partners. Before that Carey was the corporate manager of commercial finance – under his leadership, TFS delivered a $100 million year-over-year turnaround in 2011.
Carey began his career at TFS in 1993 and has since held key positions in a variety of areas within TFS and across the country. His broad experience at TFS includes dealer credit, collections, customer service center development, and field services management.
Carey earned a Bachelor of Science degree in Business Administration from Marist College, Poughkeepsie, New York.