Toyota Announces Safety Recall of Certain Vehicles for Spiral Cable Assembly

April 09, 2014
TORRANCE, Calif., April 9, 2014 – Toyota Motor Sales, U.S.A., Inc. today announced that it will conduct a voluntary safety recall involving approximately 1.3 million vehicles, including certain Model Year 2009-2010 Corolla, 2009-2010 Matrix, 2008-2010 Highlander, 2009-2010 Tacoma, 2006-2008 RAV4 and 2006-2010 Yaris vehicles.  

The driver’s airbag module in the involved vehicles is attached to a spiral cable assembly with electrical connections that could become damaged when the steering wheel is turned.  If this occurs, the air bag warning lamp will illuminate.  In addition, the driver’s air bag could become deactivated, causing it to not deploy in the event of a crash.

Toyota is not aware of any injuries or fatalities caused by this condition.

Toyota is currently preparing the remedy for this condition.  For all involved vehicles, a Toyota dealer will replace the spiral cable with an improved one. Once preparations are complete, Toyota will send an owner notification letter by first class mail and the remedy will be provided at no charge.

Information about automotive recalls, including but not limited to the list of involved vehicles, is subject to change over time.  For the most up-do-date Safety Recall information on Toyota, Lexus or Scion vehicles, customers should check their vehicle’s status by visiting toyota.com/recall and entering the Vehicle Identification Number (VIN).  Safety Recall inquiry by individual VIN is also available at the NHTSA site: safercar.gov/vin.  For any additional questions, customer support is also available by calling Toyota Customer Service at 1-800-331-4331, or Lexus Customer Service at 1-800-255-3987. 
Customer Contacts
For the most up-do-date recall information, customers should contact
Toyota Customer Service
1-800-331-4331


Lexus Customer Service
1-800-255-3987


Customers can also access current information on open safety recalls by entering their Vehicle Identification Number (VIN) at:
www.toyota.com/recall or
http://www.safercar.gov/
Media Contacts
Vehicle Safety and Quality Communications
Cindy Knight       (310) 468-2170
John Hanson      (310) 468-4718
Toyota Motor Sales, USA, Inc. Media Line (310) 468-5297
Tags
safety recall voluntary recall

< back

You must be logged in to view this item.




This area is reserved for members of the news media. If you qualify, please update your user profile and check the box marked "Check here to register as an accredited member of the news media". Please include any notes in the "Supporting information for media credentials" box. We will notify you of your status via e-mail in one business day.

Copyright Notice

All materials on this site are for editorial use only. The use of these materials for advertising, marketing or any other commercial purpose is prohibited. They may be cropped but not otherwise modified. To download these materials, you must agree to abide by these terms.