Lexus Consumer Safety Advisory - Floor Mat Update

  

NHTSA report (Nov. 2, 2009)

 

 

Lexus Consumer Safety Advisory: Potential Floor Mat Interference with Accelerator Pedal (Sept. 29, 2009)

 

Lexus Carpeted/All-Weather Floor Mat Inspection. Application and Installation Instructions (Sept. 29, 2009)

 

Lexus Carpet Floor Mat Application Information Chart (Sept. 29, 2009)

 

Lexus All-Weather Floor Mat Quick Reference Chart (Sept. 29, 2009)

 

### 

 

 

NOTE TO CONSUMERS: We’ve received a number of comments and questions about the floor mat issue and understand the safety concerns. We want to be responsive, but the Toyota USA Newsroom is not intended as a place for consumer complaints, or detailed information about any vehicle features, specs or capabilities. These types of concerns are best handled by our Customer Experience Center where they will be routed to the appropriate customer service representative for Toyota, Scion or Lexus. You can reach our customer service representatives by calling 800-331-4331.  Prefer to email or chat?  Simply access our website email or live chat links for Toyota, Scion or Lexus.

 

NOTE TO EDITORS:  Photography to accompany this story is available and can be retrieved in digital form by media without charge at www.toyotanewsroom.com.

 

MEDIA CONTACTS ONLY:  Toyota Environmental, Safety and Quality Communications
Brian Lyons    (310) 468-2552

John Hanson    (310) 468-4718
    
Media Web site: www.toyotanewsroom.com
Public Web site: http://www.toyota.com