Lexus Announces Intent to Conduct a Voluntary Safety Recall on Certain 2010 Lexus HS 250h Models
A Statement from Mark Templin,
Lexus Group Vice President and General Manager,
June 25, 2010
“We want to assure our customers that their safety and satisfaction are our top priorities. We take the National Highway Traffic Safety Administration (NHTSA) test results very seriously and appreciate the NHTSA bringing its concerns to our attention. Our engineers conducted similar testing during the development of the new HS 250h and the vehicle performed safely. While we are investigating and vigorously working to understand the different test results, we have stopped delivery of the involved vehicles. As soon as the issue is better understood and/or a remedy is developed, we will contact every owner.
“Customers who have any questions or concerns should contact their local Lexus dealer or Lexus Customer Satisfaction at 1-800-25LEXUS or 1-800-255-3987.”