Title: Vice President - Customer First
Timothy (Tim) A. Morrison
Vice President - Customer First
Toyota Motor Sales, U.S.A., Inc.
Tim Morrison is vice president, Customer First for Toyota Motor Sales (TMS), U.S.A., Inc., responsible for Toyota Division sales loyalty and service retention as part of the division’s Customer First Initiative.
Prior to his current position, Morrison served as vice president of sales and dealer development of the Lexus division of Toyota Motor Sales (TMS), U.S.A., Inc., overseeing all aspects of sales, retail development, distribution operations, sales training and four regional offices around the country.
Previously, Morrison was corporate manager of marketing communications, responsible for managing media, advertising, digital marketing and social media for all Toyota Division vehicles. He worked closely with Toyota’s advertising agencies, including Saatchi & Saatchi; Hispanic agency Conill; African American agency Burrell Communications; and Asian agency Inter Trend.
Prior to that, Morrison served as corporate manager of car and van marketing, where he oversaw the launch and ongoing marketing support of Toyota Division cars and vans, including the third generation Prius and new-genre Venza.
Morrison joined TMS in 1980 and has held a number of other management positions, including general manager of the Boston Region, vice president and assistant general manager of Central Atlantic Toyota Distributors, assistant general manager and field operations manager for the Denver Region, national sales promotion manager at TMS headquarters and various staff manager and district manager positions for the Cincinnati Region.
Morrison earned a bachelor’s degree in Business from Michigan State University.