Title: Senior Vice President and Chief Information Officer
Senior Vice President and Chief Information Officer
Toyota Motor North America
Chief Executive Officer and President
Toyota Connected, Inc.
Zack Hicks is senior vice president and chief information officer of Global Security at Toyota Motor North America (TMNA). He is also the chief executive officer and president of Toyota Connected, Inc.
Additionally, he has a global role in Information Security Management for Toyota Motor Corporation.
As senior vice president and CIO of Toyota Motor North America, Hicks drives the strategy, development, and operation of all information security systems, solutions and technology for TMNA. Hicks is focused on aligning the efforts of business operations, strategic planning, and technology to drive business innovation and efficiency.
As CEO and President of Toyota Connected, he is responsible for leading global efforts that reinvent the way we think about mobility, while working to develop solutions that excite our customers and anticipate their needs, through the utilization of advanced technology and the art of predictive intelligence.
Hicks is also a member of the North American Management Committee, board member of the Toyota Foundation and Toyota Insurance Management, Toyota Diversity Board, Toyota PAC Board, and chairs the Executive Steering Committee.
Since joining Toyota in 1996, Hicks has championed a global telematics ecosystem and facilitated the implementation of cloud-based collaboration tools for Toyota employees, accelerating communication across the company. He also led the development of an award-winning social media analytics platform, enabling Toyota to capture the voice of the customer and intimately connect with them in new ways.
Hicks has held several management positions within the company including telematics, eBusiness,
and IT management. In these roles, he led the establishment of a demand-management function, the development of next-generation dealership technology, and designed a CIO Magazine award-winning information systems strategy framework to align business and IT strategies. He also served as vice president of administrative services.
Hicks received Pepperdine University’s Distinguished Alumnus Award at the Graziadio School of Business and Management. Recently, he received the award of “Innovator of Year” from D-CEO Magazine (2016). He has been named by CIO Magazine as Ones to Watch, awarded multiple recognitions by CIO Magazine’s CIO 100 list, was one of the top 10 Global Breakaway CIO Leaders by Evanta/CIO Leadership Network, and named a Premier 100 IT Leader by Computerworld. He is an active member of the CIO Strategy Exchange, Corporate Executive Board for Chief Information Officers, and Research Board. Formerly, Hicks served as vice chairperson of the UCLA IS Associates, Trevor Project Board member, and was active with the March of Dimes Foundation.