What is the condition?
Due to the improper casting of the steering lock bar (“bar”), which is a component of the steering interlock system, there is a possibility that a minute crack may develop on the surface. Such a crack may expand over a long period of repeated lock and unlock operations, and eventually the bar could break. If this occurs, the interlock system may become difficult to unlock when stationary.
This condition mostly occurs when the vehicle is parked, the steering wheel is turned to be locked and the ignition key is removed.
The steering lock bar is integrated into the ignition key cylinder.
There have been 6 cases of this condition lock bar breakage reported in the U.S.
There are three unconfirmed minor accidents alleged to be related to this condition. The accidents do not involve injuries.
No, there are no specific warnings that this condition exists.
Owners of the involved vehicles will receive a Safety Recall notification by first class mail beginning in late August, 2010. Toyota dealers will replace the Steering Column Bracket at NO CHARGE to the customer.
The repair will take approximately two hours. However, it may be necessary for the owner to make the vehicle available for a longer period of time depending upon the dealer’s schedule.
Owners who have previously paid for their steering column bracket to be replaced to address this specific condition should refer to the owner letter for reimbursement consideration instructions.
Owners with questions or concerns are asked to please contact the Toyota Customer Experience Center at 1-888-270-9371 Monday through Friday, 5:00 am to 6:00 pm, or Saturday 7:00 am through 4:00 pm Pacific Time.